Welcome to Ciavendetta, the website operated by Jinan Pulema Health Management Co., Ltd. (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website located at https://ciavendetta.com/ (“Website”) and any services provided by the Company. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website after the posting of revised Terms means that you accept and agree to the changes.

3. Use of the Website

a. Eligibility: You must be at least 18 years old to use our Website. By using our Website, you represent and warrant that you meet this age requirement.

b. Account Registration: You may be required to create an account to access certain features of our Website. You agree to provide accurate and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

c. Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payment

a. Order Acceptance: All orders placed through our Website are subject to our acceptance. We may refuse or cancel any order at any time for any reason.

b. Pricing: All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice.

c. Payment: Payment must be made at the time of purchase. We accept various payment methods as indicated on our Website.

d. Shipping: A flat shipping fee of $12 is charged for all orders. Shipments are made via FedEx. Orders are processed and shipped within 48 hours, with delivery to customers within 7-12 days. Currently, shipments are only made within the United States.

5. Returns and Refunds

a. Return Policy: Products can be returned or exchanged within 30 days, provided they are in resalable condition. Refunds will be processed back to the original payment method within 5 business days upon receiving the returned item. The return address is No. 101, Jindi Jiayuan Shop, 9-2 Yaotou Road, Lixia District, Jinan, Shandong Province, China.

b. Return Shipping: Customers are responsible for the return shipping costs unless the product has a defect, in which case the Company will cover the return shipping costs.

6. Intellectual Property

All content included in the Website, such as text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

a. Copying, distributing, or disclosing any part of the Website in any medium.

b. Using any automated system to access the Website.

c. Engaging in any activity that interferes with the proper working of the Website.

d. Uploading, posting, or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

8. Limitation of Liability

To the maximum extent permitted by law, the Company and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Website; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

9. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with them will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10. Contact Information

If you have any questions about these Terms, please contact us at:

  • Company Name: Jinan Pulema Health Management Co., Ltd.
  • Address: No. 101, Jindi Jiayuan Shop, 9-2 Yaotou Road, Lixia District, Jinan, Shandong Province, China
  • Email: [email protected]
  • Phone: +86 13955443698